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Posts by Mary Anne Hodel

Guest Post: Using New Technology to Save Money and Improve Service (Part 2)

Submitted by Mary Anne Hodel on August 26, 2009 - 10:02am

In this second installment of her guest posts to our blog, Mary Anne Hodel provides more insight into how the Orange County (Florida) Library System has used technology to streamline services and save money.

--Dan Freeman

Recently, our library purchased a small number of iPod Touch devices. Since these devices function on our existing staff wireless network, they enable staff to handle a number of daily tasks conveniently at a relatively low cost. Without the need to get to a desktop or even a laptop, our staff can input statistics on patron interaction. For instance, we’ve automated our “reference statistics” function so that staff need only enter a few points of information  into the iPod, then they can move on to the next patron transaction. We’re also able to do catalog searches, check for materials on the shelves and place holds, all while still physically in the stacks with the patron. Read More »

Guest Post: Using New Technology to Save Money and Improve Service

Submitted by Mary Anne Hodel on August 11, 2009 - 1:21pm

We're always looking to explore how libraries around the world are using new technologies to their improve access and services. To that end, we're extremely lucky to have Mary Anne Hodel, director of the Orange County (Florida) library system as a guest on our blog. Thanks to her innovative thinking, OCLS is a recognized leader in technology and was the first public library in the nation to offer RSS feeds. OCLS also became a very early adopter of providing free wi-fi access to library cardholders.  Orange County's roving reference with Vocera, virtual library, and mystery shopper programs have been recognized as national models.

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