I'd like to talk about a style of software that everyone in libraries is definitely familiar with--the massive interconnected hunk of software that does everything. In libraries, that could be the ILS, but what I'm going to talk about today is something that almost everyone is familiar with: the Microsoft Office suite. In fact, let's just take a single piece of the suite: Microsoft Word. Word is easily the most popular word processing program in the US. But as we know from reality television, popular does not always equal good. Is Word the best at performing a specific function? Pick any single writing assignment or a single piece of functionality from Word. Can you think of a way to do it better, or do it differently that makes more sense for your workflow? What if you could swap out just that one activity for a piece that makes it better? Read more »

I keep my eye on many innovative libraries. These libraries are at the outer edge of our market, leading the way with new takes on service and outreach. They inspire me. They also help me do my job. I love to see what Hennepin is doing, and what Darien will do as they build their new library, as well as many other libraries across the country and around the world. And I'm also keeping a close eye on the state of South Carolina. If there ever was a state filled with library goodness, it would be there.

Here are just a few reasons why:

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This is the second part of a series and long in coming. Apologies are in order, and I hope I will be forgiven. In the previous segment, I discussed the Five Weeks to a Social Library project and why offering free online education was important. Today, I want to highlight a few of the tools that can make creating a free or cheap online education portal possible.

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Last week, you may have read about some new collaborative efforts (check out the District Dispatch's second podcast, intro music and all!) and Web 2.0 tech tools launched by some creative ALA staffers and the ALA Library. One of them is the Librarian's E-Library, "selected resources on Libraries and Librarianship from the American Library Association (ALA) Library and a growing list of volunteers."

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From Internet Librarian 2006, Monterey (Monterey Peninsula), California...

The theme for the first day seemed to be libraries using their funds differently when planning for program offerings and technology needs. More libraries are saying "no" to large, expensive turnkey, out-of-the-box products and "yes" to more money for staff who can build unique, flexible products.

Out-of-the-box products create more silos and information gateways, which may not be integrable with other items in a library's virtual presence. Though these products may save your library time, it forces the user to invest more time in finding what he or she needs. “Save the time of the user,” Ranganathan said, not save the time of the library staff member.

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This week it's hot as a pistol across the United States, and as I sit in my office without A/C, a feeble fan drying the sweat on my face, I'm grumpy. Grumpy enough to line up a few peeves against the wall and slap them around.

Open-source software
Yes, I know, open source is a saint and you'd let your sister or brother marry it. But I hate the idea that for some librarians if a particular software is open source, hands down, it's the right choice. The right choice is the software that meets the mission. While the principles behind open source are admirable, when an open-source product doesn't meet your library's needs, your first obligation is to your users.

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