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August 2010

It’s Time to Focus on User-Facing Technologies

It’s clear that in today’s library technology scene, the products and services that impact library users directly attract strategic interest more than those directed toward behind-the-scenes functions. The realities of the current economic situation dictate that librarians have far fewer resources than we need to invest in all of the technologies necessary to support all the varied aspects of library operations.More than ever, we have to make difficult choices about what we choose to fund and what to defer when it comes to technology infrastructure. At least for the short term, user-facing technologies take precedence over back-room automation.

These circumstances paint the context for the key trend playing out today in the library automation industry: products and services that face the public users of the library attract intense interest in terms of development initiatives, new products,and adoption by libraries. I’m finding that more of the industry news inrecent times involves discovery services and other products that enhance the experienceof the library’s end-users.

--Marshall Breeding

Also in this Issue

  • Ex Libris Advances its Discovery and
    Recommendation Products
  • Serials Solution Continues to Build on
    Summon Success
  • OCLC Webscale Management Services
    Reaches Critical Milestones
  • McMaster University Will Implement
    SirsiDynix Symphony

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