Providing Support for Reference Services
The current information and technology
landscape has had a profound impact on
the nature of reference services in libraries.
In times when almost any factual
question can be handled by a quick search
on Google or by “asking Siri,” these types
of questions, once a signification portion
of questions directed reference librarians,
have largely disappeared. This trend has
been in effect for quite some time, sparking
many libraries to refocus the activities
of their reference librarians as well as
to turn to various technology and content
products to reach out to patrons to
ensure that they have access to high-quality
information sources.
--Marshall Breeding
Also in this issue
- Credo Reference Introduces and Expands Literati Platform
- ChiliFresh Goes Social and Offers Text-Based Chat Services
- Serials Solutions Launches Summon Suggestions for Enhanced Research Assistance
- Library Technology News in Brief
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